Whether making deposits, withdrawing cash, or inquiring about balances, nearly all consumers love the convenience and accessibility of ATMs. For PVFCU members, using ATM services is a very affordable option and one that greatly expands their branch network. ATMs can definitely make life and managing finances easier, but they also leave us vulnerable and must be used wisely. Experts warn that ATMs should be treated with the same caution as cash or checks. You would never leave your wallet, purse, or checkbook unattended or unsecured so your ATM card and related information deserve the same security.
The Electronic Funds Transfer Association (EFTA) suggests these important safety tips when using the ATM:
- Always pay close attention to the ATM and your surroundings.
- Be wary of people trying to “help” you with your ATM transaction.
- Don’t use an ATM that appears unusual looking or offers options with which you are not familiar or comfortable with.
- Don’t allow people to look over your shoulder as you enter your pin code.
- Do not re-enter your pin if the ATM “eats” your card – contact a credit union official immediately.
- Never write your pin on the back of your card.
- Do your automated banking in a public, well-lit location.
- Never count cash at the machine or in public.
- When using a drive-up ATM, keep your engine running, doors and windows locked, and leave enough room between your car and others in the drive-up line.
- Closely monitor your statements and balance – immediately report any problems to PVFCU
It’s also a safe guard against identity theft. By having correct change-of-address information on file, we can be alert to potential fraudulent activity. Let us know about any changes to your telephone numbers, home address, or your email address as well.